Privacy Policy

Information we collect

We collect information you choose to provide, including through our contact form, email, purchases, and service conversations. That may include:

• your name, business name, email address, and optional phone number;
• the service you are interested in, the message or project details you send, and how you heard about us; and
• purchase and delivery details needed to provide a digital product or service, such as your name, email address, order reference, and access-delivery information.

Payment-card information is collected and processed by Stripe through its checkout service. Chingz does not receive or store your full payment-card number.

How we use information

We use personal information to respond to inquiries, discuss or deliver requested services, process and fulfill purchases, provide support, protect our systems, and meet legal or accounting obligations.

When we share information

We do not sell personal information. We share information only when needed to operate Chingz, including with providers that process payments, host or secure our systems, deliver email, or support customer and business operations. Those providers may use information only to perform services for us or as otherwise permitted by their own terms and policies.

We may also disclose information when required by law, to protect rights or safety, or in connection with a business transfer.

Third-party services and links

Our site links to services such as Stripe and social platforms, and it includes a Google Maps embed. If you visit, use, or interact with a third-party service, its privacy policy—not this one—governs its handling of your information.

Retention and security

We retain information for as long as reasonably necessary for the purposes described here, including service delivery, support, legal compliance, and dispute resolution. We use reasonable administrative, technical, and organizational safeguards designed to protect information. No internet-based system can be guaranteed completely secure.

Your choices

You may ask us to access, correct, or delete personal information we hold about you, subject to applicable law and legitimate recordkeeping needs. You may also opt out of non-essential marketing messages by following the unsubscribe instructions in the message or contacting us directly.

Children’s privacy

Chingz services are not directed to children under 13, and we do not knowingly collect personal information from children under 13.

Changes to this policy

We may update this policy when our practices or legal requirements change. We will post the revised version here and update the effective date.