Support

Need help?
We're on it.

Submit a support request below and our team will get back to you. Existing clients get priority routing to the right team automatically.

How it works

Your request goes directly into our ticket system and the right team is notified immediately. You'll receive a confirmation with your ticket number, and we'll follow up via email.

Hours
Mon–Fri · 7am–7pm EST
🌐
Service Area
Western New York, Phoenix AZ & Remote

Response Times

Critical (site down)Same day
High (broken feature)1 business day
Normal (update request)1–2 business days
Low (question / feedback)1–3 business days

We'll send a confirmation to your email with your ticket number.

Your support request has been submitted.
Something went wrong. Please email support@chingz.tech directly.